Shipping Policy

Jizhuni Shipping Policy

At Jizhuni, we aim to deliver your orders quickly and reliably. Below are our shipping options, delivery timelines, and fees for different destinations.

1. Shipping Methods & Estimated Delivery Times
Standard Shipping
Region Shipping Fee (USD) Delivery Time
United States $8.99 7-12 business days
Canada $9.99 10-14 business days
United Kingdom $7.99 8-12 business days
European Union $8.99 10-15 business days
Australia $10.99 12-16 business days
China (Mainland) Free 3-7 business days
Japan $6.99 5-9 business days
Other Countries $12.99+ 12-20 business days
Express Shipping (DHL/FedEx)
Region Shipping Fee (USD) Delivery Time
Worldwide $24.99 3-7 business days
2. Order Processing Time
All orders are processed within 1-2 business days (excluding weekends & holidays).

You will receive a tracking number via email once your order ships.

3. Free Shipping Promotion
✅ Orders over $100 qualify for free Standard Shipping to the US, UK, Canada, EU, and Australia.

4. Customs & Import Fees
International orders may be subject to customs duties or taxes, which are the customer's responsibility.

Jizhuni is not liable for delays caused by customs inspections.

5. Shipping Restrictions
❌ We currently do not ship to:

PO Boxes

APO/FPO addresses

Certain remote regions (contact us for details)

6. Lost or Delayed Packages
If your order is lost in transit or exceeds the estimated delivery time:

Contact us at service@jizhuni.com with your order number.

We will investigate and either:

Reship your order (if available), or

Issue a refund.

7. FAQ
Q: Can I change my shipping address after ordering?
A: Only if the order hasn’t shipped. Email us immediately at service@jizhuni.com.

Q: Do you offer same-day shipping?
A: No, but orders placed before 12 PM GMT+8 are processed the same business day.

Q: Why is my tracking not updating?
A: Carrier systems may take 24-48 hours to reflect updates.

Need Help?
For shipping-related questions, contact:
📧 service@jizhuni.com
📞 +86 166 9369 7896 (Mon-Fri, 9:00 AM - 6:00 PM GMT+8)

Thank you for shopping with Jizhuni! 💛